Recruitment Closes until 100 applications have been received, or no later than 6/11/18
Bring your passion for outreach and public service to the Bureau of Development Services (BDS) as a Program Coordinator and develop your career with the City of Portland! We currently have TWO vacant Program Coordinator positions. These positions will plan, organize, manage and evaluate the following new programs for the Bureau of Development Services:
The Small Business Program
Small business owners and entrepreneurs, especially people of color, women, immigrants, etc. have historically experienced a disproportionate number of barriers to starting and operating a small business. This program is intended to provide the extra assistance in the areas of land use, permitting, and inspections that members of these communities may need to help them get started and be competitive in the business world.
This position will develop and oversee a program to assist small business owners and entrepreneurs in the communities described above, in partnership with a Senior Community Outreach and Information Representative. Part of the work is pro-active; helping small business owners gather information and avoid potential problems prior to opening a business, and part of the work is helping existing small business owners get the permits they need, and resolve problems they have encountered. The program will also connect them to other resources available, for example, through Prosper Portland, and their partner agencies.
There is also an "Arts Space" component to this program; providing assistance for artists interested in creative arts/performance spaces, who face challenges with permitting and building inspections.
The Program Coordinator plans, organizes, manages, evaluates, and participates in this new program, establishing program goals collaboratively, and monitoring performance.
The Permitting Solutions Program
People sometimes find themselves in a situation where there is a building code or zoning code violation on their property, or work was done without a permit. People of color, women, immigrants, etc. have historically experienced multiple barriers to working with government, or sometimes lack the resources to successfully permit work and navigate the permitting process, etc. This program is intended to provide the extra assistance (in the areas of land use, permitting, and inspections) that members of these communities may need, to help them resolve code compliance issues on their property.
This position will develop and oversee a program to assist members of the communities described above, in partnership with a Senior Community Outreach and Information Representative. Part of the work is pro-active; helping small business owners gather information and avoid potential problems prior to opening a business, and part of the work is helping existing small business owners get the permits they need, and resolve problems they have encountered.
The program will help customers navigate the process, and work with staff on problem-solving. The program will improve the system for hand-offs from the Enforcement Program, to working with City staff to explore options to resolve the issue, and get the property back into compliance with applicable code requirements.
If these programs interest you, and you want to help these members of our community, this might be a good fit for you. We're looking for someone with:
The ability to build trust in communities that may have limited or less than desirable outcomes with government agencies
Effective communication skills with diverse stakeholder groups (including different communication styles, cultures, languages, and professions)
Excellent oral & written business communication skills
Program development skills
Strong customer service skills
Computer skills (standard word processing, presentation, spreadsheet, graphics illustration, etc.)
Initiative. Someone who is a self-starter who can participate as a team member for positive outcomes while still completing tasks with little supervision
A solution-oriented approach
Knowledge of methods/practices of effective outreach and training
It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.
An Equal Opportunity / Affirmative Action Employer
To assist you in understanding this position and the recruitment process, we will offer Optional Information Sessions that will provide you with details about this position and about the application process. You are not required to attend to apply for this job, but attending will help you with the application process. You are welcome to join us for one of these optional sessions:
May 30, 2018 5:30 - 6:30 pm Bureau of Development Services, CH2M Building 2020 SW 4th Ave, Portland, OR 97201, Lincoln Conference Room
June 1, 2018 42018 12:00 - 1:00 pm Bureau of Development Services, CH2M Building 2020 SW 4th Ave, Portland, OR 97201, Lincoln Conference Room
For instructions on how to participate remotely, please contact Joey Polanco at (503) 823-1362 or Joseph.Polanco@portlandoregon.gov no later than 2:00 pm (PST) two business days prior to the informational session date.
Additional Salary Information: Includes a generous benefits package, wellness programs, alternative transportation benefits, and much more!
Internal Number: 2018-00489
About City of Portland, Oregon
The Bureau of Development Services (BDS) is proud of it's service to the public at large and Portland Communities. BDS promotes safety, livability and economic vitality through efficient and collaborative application of building and development codes. Our Goals are: - To meet the needs of our community, we pursue the following goals: - Support community vitality and protect life, property, and natural resources by promoting compliance with applicable codes and regulations - Provide cooperative and responsive internal and external customer service - Process all Bureau functions efficiently - Create a collaborative workplace that promotes mutual respect through trust, fairness and open communication - Support continual professional growth of the workforce and organization through education, technology and diversityBureau Values - Dedication to serving the public - Pride in our work - Care for the long-term viability of our community - Recognition of worth, quality and importance of each employee and member of the community - Support of continual learning, education and innovation